Sometimes a Clover Flex will enter into what is called
hibernation mode. It will still have a full battery (especially if it has been on a charger the whole time), but won’t turn on.
Before you call our tech support, try this (hard reboot):
- Take the Flex off the charger.
- Hold down the Power button on the right hand side for 40 seconds.
- Let go for 5 seconds.
- Hold the power button down again until you see the Clover symbol appear on the screen.
If after doing that, you see the Clover symbol then the Flex will reboot properly. If it doesn’t work, try again (make sure you hold the button down for at least 40 seconds). If that still doesn’t work, then
give support a call.
